Privacy Policy

This Privacy Policy explains how Fern Cloud Path ("Fern Cloud Path," "we," "us," or "our") collects, uses, and protects information when you visit ferncloudpath.com (the "Site") or interact with our forms. By using the Site, you agree to the practices described in this policy.

Fern Cloud Path is a Portland, Oregon-based outdoor lifestyle studio. This policy is written to reflect the actual functionality of this website as it exists today, and will be updated if that functionality changes.

We collect information in the following ways:

• Information you provide directly: When you submit our contact form, newsletter signup, or an order request through the shopping cart, we collect the information you enter, such as your name, email address, shipping address, and message content.
• Shopping cart data: Items you add to your cart are stored locally in your browser using localStorage so your selections persist as you browse. This information stays on your device unless you submit an order request.
• Automatically collected information: Like most websites, our server and hosting infrastructure may log basic technical details (such as browser type and approximate access times) for security and troubleshooting purposes.

This Site does not currently use third-party advertising cookies or cross-site tracking technologies. We use your browser's local storage (not a traditional cookie) solely to remember the contents of your shopping cart between pages on this Site. You can clear this at any time by clearing your browser's site data.

At this time, Fern Cloud Path does not run third-party analytics or advertising trackers on this Site. If we introduce privacy-respecting analytics in the future to better understand aggregate site usage, we will update this policy accordingly.

We use the information we collect to:

• Respond to messages submitted through our contact form;
• Follow up on order requests submitted through our cart, including confirming availability, shipping, and payment details by email;
• Send newsletter updates to subscribers who opt in, such as new product and journal announcements;
• Maintain the security, integrity, and proper functioning of the Site.

We do not sell personal information, and we do not use the information you submit for advertising or profiling purposes.

When you submit a form on this Site, the information is transmitted over a secure connection to our systems for processing and follow-up. We may rely on third-party service providers (such as email delivery or hosting providers) to help us operate the Site and respond to inquiries; these providers are only permitted to use your information as needed to provide services to us.

We retain contact form submissions, newsletter subscriptions, and order requests for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with applicable legal obligations. You may request earlier deletion as described in Section 9 below.

We use reasonable administrative and technical safeguards designed to protect the information submitted to us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of any information you submit.

Depending on your location, you may have rights to access, correct, or request deletion of the personal information we hold about you, and to opt out of future communications from us. To exercise any of these rights, contact us using the details in Section 11 below, and we will respond within a reasonable time.

You can unsubscribe from our newsletter at any time using the link included in each email, or by emailing us directly.

This Site is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Fern Cloud Path
2747 Juniper Ridge Road
Portland, OR 97205, United States
Email: hello@ferncloudpath.com
Phone: +1 (503) 284-1410

We may update this Privacy Policy from time to time as our Site and business evolve. We will post any changes here with a revised "Last Updated" date. We encourage you to review this page periodically.